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🔁 Refund and Returns Policy
Effective Date: December 25, 2025
Expiration Date: December 25, 2026
At Datapriz, your satisfaction and health are our top priorities. If you’re not fully happy with your order, we’re here to help.
✅ 1. Return Eligibility
You may request a return or refund if:
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You received the wrong product
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The item is damaged, expired, or defective upon delivery
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You received an incomplete order
📌 Note: For hygiene and safety reasons, we do not accept returns for opened food, supplements, or perishable goods unless they are defective or expired.
📦 2. Return Conditions
To qualify for a return:
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Contact us within 3 days of receiving your order
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The product must be unused, sealed, and in original condition
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Provide photos of the issue (if applicable) for faster resolution
💸 3. Refund Method
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If approved, your refund will be processed to your original payment method or via bank transfer within 5–7 business days
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For COD (Cash on Delivery) orders, we may request your bank details for refund transfer
🚚 4. Return Shipping
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If the issue is from our side (wrong item, damaged, etc.), we’ll cover return shipping
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If returning for personal reasons, the customer covers the shipping cost
🕐 5. How to Request a Return
Please contact our support team with:
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Order ID
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Description of the issue
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Photos (if relevant)
📧 Email: support@btcstarter.click
📞 Phone: +84 987 654 321
❗ Important Notes
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We do not accept returns beyond 7 days from delivery
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Customized or clearance items are non-refundable unless faulty
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All refunds are subject to inspection and approval
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